Sure Communications

About Us

Every successful business needs an efficient communications strategy, and with more deregulation and freedom of choice for buyers, it’s never been a better time to consider a new system or upgrade. With so many choices in the market, how do you find a reliable partner to install this critical business asset and offer the best value in telephone system maintenance?

Sure Communications are one of the UK’s leading communications and business telephone system providers and have been providing solutions for businesses across the UK and internationally for over a decade. We understand the challenges every organisation faces today – time, budget, resources, productivity and staff mobility – and we know how to help you effectively manage all of these through providing an innovative communications and IT solution.

Sure Communications have a commitment to ensuring all staff are trained and qualified to the highest standards. We provide ongoing training to all staff to ensure that they are up to date with the latest technology and software developments.

At Sure, we consider customer service and satisfaction as our top priority.  We recognize the impact on your business should your communication system fail so we always endeavour to fix the problem, either at your site or remotely, in the shortest time possible.  Currently, we’re responding to and fixing all faults within an average of 2 hours – one of the best in the industry. We also have a dedicated Customer Service Desk where customers can report over the phone or directly on line from our website.

Our excellent response and fix times and outstanding customer service ensure over 98% of our customers place repeat business with us. To back this up we have undergone and been awarded ISO9001: 2000 accreditation for our customer service operation and we continually monitor our processes to ensure that we consistently provide first class service and support.

We work alongside the world’s best manufacturers delivering unrivalled applications for every business type, regardless of size, service or location. The suppliers we work with include; Avaya, Cisco, Siemens, Samsung and BT plus many more – we pride ourselves on our ability to deliver complete solutions that will have a positive impact on your growth and success.

Why Choose Sure:

  • Quality of service (ISO9000 accreditation)
  • Established & reputable business
  • Excellent account and project management
  • Competitive pricing
  • National and International Coverage
  • Single solution provider
  • Highly experienced staff